Fee-based Product Support Request Form

We do continue to provide support for many non-current versions of our products. The charge for support on non-current versions of our products is $25 per incident. Complete this form to submit your request.

IMPORTANT NOTE: Once you have completed this form and submitted your request, you will be directed to our online store where you will need to purchase the technical support. Once your order is complete and payment information is received, a technical advisor will respond to your support request.

Click here for information on upgrading your product to the latest version. In many instances, the upgrade price for the product is near the cost of a single support incident.

• Fields in bold are required.
• Your product's serial number is required. (See the bottom of the left sidebar for links describing how to find your product's serial number)
• This form requires javascript to be enabled in your browser

For Lost Activation Keys go here

If you are using Spam Arrest to filter your incoming e-mail, we cannot reply to your request unless you put us on your "friends" list so that Spam Arrest will not intercept e-mails from us. We cannot accept the Spam Arrest contract because we would be penalized thousands of dollars every time we notify you about a new version of our software.