Current Versions Product Support Request Form

Registered users of current versions of our products are eligible to receive free e-mail support on issues relating to:

• Installing the product
• Understanding documented features of the product
• Troubleshooting unexpected behavior encountered while using the product

If you qualify for complimentary support, complete this form to submit your support request. Our typical response time is within two business days. If you are using a non-current version of our product, click here to use our fee-based support form, or click here for information on upgrading your product to the latest version.

• Fields in bold are required.
• Your product's serial number is required. (See the bottom of the left sidebar for links describing how to find your product's serial number)
• This form requires javascript to be enabled in your browser.

For Lost Activation Keys go here

If you are using Spam Arrest to filter your incoming e-mail, we cannot reply to your request unless you put us on your "friends" list so that Spam Arrest will not intercept e-mails from us. We cannot accept the Spam Arrest contract because we would be penalized thousands of dollars every time we notify you about a new version of our software.