ITSM Software: Change Management Module

Disciplined IT Change Management

Built-in change management software gives you the control you’ve always wanted. Plan, approve, track, and make changes to your IT environment while keeping all elements under control. You get ITIL‑style change control right in your ITSM platform for $15 per user per month.

Make change a predictable process

Startly gives you a change control process to tame the chaos. You can prevent unintended disruptions from ad-hoc changes, right out of the box, by following a pre-defined process.

Use our built-in workflows

Every change request requires the user to describe and justify the change, rate the urgency, and provide an assessment of impact and risk. It also requires the user to enter an implementation plan, test plan, rollback plan, and start and end dates. Startly’s IT management software makes impact easier to see and risk easier to manage.

Oversight through integration

The change management module integrates directly with projects, asset management, CMDB, and even ticketing. Changes flow through each module to help you identify and monitor their impact on your complex IT ecosystem. It’s easy to link tickets to change requests and document the full impact.

Watch the audit trail

We’re here to make audits easier. Every single change request logs who proposed the change, what was changed and when, who approved it, and the outcome. 

Change management predictable process

Mitigate risk

No need to juggle multiple apps or systems. Open Startly. See how the change affects – or doesn’t affect – different components of your IT ecosystem. Keep change under control from day one.

Plan & track

Defined workflows mean that every change made will be tracked throughout its lifecycle. This increases visibility throughout the organization and helps coordinate implementation. Fewer surprises and more advance notice add up to a higher chance of success. 

Proactively assess risks

Every change request requires the requester to document the impact and potential consequences of the change. This helps prevent outages and means that you’ll have a rollback strategy in place, ahead of time, if the worst-case scenario happens.

Identify dependencies

Every change can be mapped to all related assets, services, tickets, or configuration items, so they’re visible to all before the project begins. 

Ensure compliance

Every organization has its unique list of internal and external regulations it must follow. Startly enables you to plan for and track every one. 

For Corporate IT Directors - The only IT management software you need

Still on the fence?

Book a brief discovery call with one of our experts. In 15 minutes, you’ll know whether or not Startly is right for you.