Startly ITSM Software

Quick Start Guide

How it works

The onboarding process & timeline

Number 1

Discovery Meeting

  • Formal evaluation
  • Define Startly modules of interest
  • Conduct a needs assessment to identify required needs and functionalities
  • Assess overall alignment with business goals and processes
number 2

Evaluation Period

  • Up to 60-day evaluation
  • Set up a Startly Instance with access to essential features
  • Test core functionalities
  • Evaluate system performance and customize
  • Assess overall alignment with business goals and processes
Number 3

Onboarding & Implementation

  • Identify a dedicated support contact for issue resolution
  • Define an implementation timeline with milestones
  • Work with Startly Support for customized setup & data migration
  • Test and validate data accuracy post migration
Number 4

Support & Continuous Improvements

  • Work with your dedicated support contact
  • Ongoing training
  • First look at coming features