Ticketing

Setting up a Ticketing Project

It’s relatively simple to configure a project to include Ticketing features. Once set up, your Team Members will be able...

Managing tickets is available to all Team Members who are assigned to a ticketing-enabled project, as well as all Team...

New Tickets Select the New Ticket button on the Ticketing List screen to create a new ticket. For Incidents and...

Tickets generated for a project can be one of 3 types: Incidents, Service Requests or Problems. Where an Incident is...

The Ticket List Filter allows the ability to quickly search and find what you are looking for. Filter by any...

Viewing in the Ticket List Requests with workflows associated can be quickly identified in the Ticket List by the workflow...