Ticketing

Ticket List

Managing tickets is available to all Team Members who are assigned to a ticketing-enabled project, as well as all Team...

New Tickets Select the New Ticket button on the Ticketing List screen to create a new ticket. Incidents the available...

New Tickets Ticket Header Bar The ticket header is home to to the ticket number, short description and a few...

Tickets generated for a project can be one of 3 types: Incidents, Service Requests or Problems. Where an Incident is...

Viewing in the Ticket List Requests with workflows associated can be quickly identified in the Ticket List by the workflow...