by Anne Pike | Apr 13, 2022 | Blog, Service Management
You probably learned in a high school business class, accounting, or even economics that in business there are two main categories for what you sell…products or services. As you grow up and begin working, you realize that in many instances, a company can sell both...
by Anne Pike | Apr 11, 2022 | Service Management, Support Pillar
The importance of service management in IT increases with every technological advancement. In fact, the introduction of the Gartner ITSM magic quadrant 2020 report explicitly recognized the importance of ITSM tools saying, “IT service management tools are vital...
