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What is Service in Business and an Example

What is Service in Business and an Example

by Kelcy Modrynski | Apr 13, 2022 | Blog, Service Management

You probably learned in a high school business class, accounting, or even economics that in business there are two main categories for what you sell…products or services. As you grow up and begin working, you realize that in many instances, a company can sell both...
IT Service Management Examples

IT Service Management Examples

by Kelcy Modrynski | Apr 11, 2022 | Service Management, Support Pillar

The importance of service management  in IT increases with every technological advancement. In fact, the introduction of the Gartner ITSM magic quadrant 2020 report explicitly recognized the importance of ITSM tools saying, “IT service management tools are vital for...